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Kent & Canterbury Hospital

Trust Offices, Canterbury, CT1 3NG · NHS England South East (Kent, Surrey and Sussex)

Rated Requires improvement by the CQC. Trust-wide at East Kent Hospitals University NHS Foundation Trust, 9 in 10 patients would recommend it. The shortest published NHS wait across this NHS trust is 3 weeks.

About this provider

Funding
NHS
Website
Telephone
01227866308
CQC provider ID
RVV
CQC location ID
RVVKC

Care Quality Commission rating

Most recent inspection: 2021-08-05.

Requires improvement 2 of 4 CQC bands

Rating at each inspection

2018-09-05Requires improvement
2016-12-21Requires improvement
2015-11-18Requires improvement
2014-08-13Inadequate

Care Quality Commission, Open Government Licence v3.0, retrieved 2026-10-25. CQC uses a four-band scale and does not issue a star rating.

What the CQC inspected

The CQC rates every service against five key questions. These are the ratings from the most recent inspection.

Safe
Requires improvement
Are people protected from abuse and avoidable harm?
Effective
Requires improvement
Does care, treatment and support achieve good outcomes and follow the best available evidence?
Caring
Good
Do staff involve and treat people with compassion, kindness, dignity and respect?
Responsive
Requires improvement
Are services organised to meet people's needs?
Well-led
Requires improvement
Do leadership, management and governance assure high-quality care?

Care Quality Commission, Open Government Licence v3.0, retrieved 2026-10-25.

Specialties treated here

NHS specialties with a published waiting time at this NHS trust. Select one for how it compares across the area.

What patients said

The NHS Friends and Family Test asks patients whether they would recommend the service. Responses for May 2026. These figures are for East Kent Hospitals University NHS Foundation Trust and cover all its hospitals.

Inpatient care
92%
would recommend · 657 responses
A&E
84%
would recommend · 3,006 responses
Outpatient appointments
96%
would recommend · 12,017 responses

NHS England Friends and Family Test, Open Government Licence v3.0, retrieved 2026-10-25. The FFT is not a formal performance measure and response rates vary between services.

Cancer waiting times

How quickly this trust diagnoses and starts treatment for people referred with a suspicion of cancer. Data for March 2026. Targets are the NHS operational standards. No English region currently meets the 62-day standard. These figures are for East Kent Hospitals University NHS Foundation Trust, which runs this hospital.

62-day treatment
71%
% starting first cancer treatment within 62 days of an urgent GP referral
target 85%
28-day diagnosis
73%
% told they have cancer, or that they do not, within 28 days of an urgent referral
target 75%
31-day treatment
96%
% starting first treatment within 31 days of the decision to treat
target 96%

62-day treatment by cancer type

The share of patients who began treatment within 62 days of an urgent referral, for each type this trust reports. The national aim is 85%. Numbers per type are smaller, so they move more from month to month.

Cancer typeWithin 62 days
Breast55%
Lung55%
Bowel74%
Prostate55%
Skin91%
Gynaecological88%
Head and neck64%
Lymphoma50%
Oesophagus and stomach79%
Liver and bile duct79%
Other urological78%
Other blood83%

NHS England Cancer Waiting Times, Open Government Licence v3.0, retrieved 2026-10-25. Provisional monthly data. Small numbers of patients can move a percentage sharply.

Mortality (SHMI)

The Summary Hospital-level Mortality Indicator compares the number of people who die after care at this trust with the number expected, given how ill the patients were. Rolling 12 months to August 2025. This figure is for East Kent Hospitals University NHS Foundation Trust, which runs this hospital.

As expected SHMI 1.121.00 = as expected

NHS Digital, Accredited Official Statistic, Open Government Licence v3.0, retrieved 2026-10-25. The SHMI is not a measure of the quality of care and a “higher than expected” band is a flag for further investigation, not a judgement. It must not be used to rank trusts. It does not include deaths of patients receiving palliative care where that is coded.

NHS waiting times, trust-wide

Waiting times are reported by NHS trusts, not by individual hospitals. These figures are for East Kent Hospitals University NHS Foundation Trust, which runs this hospital along with its other sites. Waits at this site may differ.

Source: NHS England Referral to Treatment. Median wait is for the latest published month; the trend covers every month since we began keeping the series.
SpecialtyMedian waitWithin 18 weeksPatients waitingTrend
All specialties15 wks56%82,4042 weeks shorter since Jan 2026
Cardiology17 wks52%5,3038 weeks shorter since Jan 2026
Cardiothoracic surgery11 wks67%39 weeks longer since Jan 2026
Dermatology9 wks73%5,5032 weeks shorter since Jan 2026
Ear, nose and throat19 wks47%9,247no change since Jan 2026
Elderly medicine7 wks87%3311 week longer since Jan 2026
Gastroenterology14 wks62%5,2356 weeks shorter since Jan 2026
General internal medicine11 wks75%287 weeks shorter since Jan 2026
General surgery14 wks58%8,4301 week shorter since Jan 2026
Gynaecology14 wks58%6,6331 week shorter since Jan 2026
Neurology11 wks76%1,5185 weeks shorter since Jan 2026
Ophthalmology12 wks63%5,4772 weeks shorter since Jan 2026
Oral surgery25 wks34%4,5891 week longer since Jan 2026
Other medical services11 wks68%2,9523 weeks shorter since Jan 2026
Other services12 wks54%1764 weeks longer since Jan 2026
Other surgical services16 wks54%5,7883 weeks shorter since Jan 2026
Paediatric services3 wks99%7322 weeks longer since Jan 2026
Respiratory medicine17 wks50%4,9164 weeks shorter since Jan 2026
Rheumatology21 wks42%2,9703 weeks shorter since Jan 2026
Trauma and orthopaedics19 wks46%8,1001 week shorter since Jan 2026
Urology10 wks75%4,4731 week longer since Jan 2026

NHS-funded care only. Does not reflect private appointment availability. Retrieved 2026-10-25.

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Data shown with the date it was retrieved. Waiting times are NHS statistics for the named provider and change every month. How we source and check this.