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Lister Hospital

Coreys Mill Lane, Stevenage, SG1 4AB · NHS England Midlands - Leicestershire, Lincolnshire and Northamptonshire

Rated Requires improvement by the CQC. Trust-wide at East and North Hertfordshire Teaching NHS Trust, 9 in 10 patients would recommend it. The shortest published NHS wait across this NHS trust is 2 weeks.

About this provider

Funding
NHS
Website
Telephone
01438314333
CQC provider ID
RWH
CQC location ID
RWH01

Care Quality Commission rating

Most recent inspection: 2023-11-03.

Requires improvement 2 of 4 CQC bands

Rating at each inspection

2023-01-23Requires improvement
2019-12-18Requires improvement
2018-07-17Requires improvement
2016-08-26Inspected but not rated
2016-04-05Requires improvement

Care Quality Commission, Open Government Licence v3.0, retrieved 2026-10-25. CQC uses a four-band scale and does not issue a star rating.

What the CQC inspected

The CQC rates every service against five key questions. These are the ratings from the most recent inspection.

Safe
Requires improvement
Are people protected from abuse and avoidable harm?
Effective
Requires improvement
Does care, treatment and support achieve good outcomes and follow the best available evidence?
Caring
Good
Do staff involve and treat people with compassion, kindness, dignity and respect?
Responsive
Requires improvement
Are services organised to meet people's needs?
Well-led
Requires improvement
Do leadership, management and governance assure high-quality care?

Care Quality Commission, Open Government Licence v3.0, retrieved 2026-10-25.

Specialties treated here

NHS specialties with a published waiting time at this NHS trust. Select one for how it compares across the area.

What patients said

The NHS Friends and Family Test asks patients whether they would recommend the service. Responses for May 2026. These figures are for East and North Hertfordshire Teaching NHS Trust and cover all its hospitals.

Inpatient care
97%
would recommend · 923 responses
A&E
92%
would recommend · 222 responses
Outpatient appointments
95%
would recommend · 900 responses

NHS England Friends and Family Test, Open Government Licence v3.0, retrieved 2026-10-25. The FFT is not a formal performance measure and response rates vary between services.

Cancer waiting times

How quickly this trust diagnoses and starts treatment for people referred with a suspicion of cancer. Data for March 2026. Targets are the NHS operational standards. No English region currently meets the 62-day standard. These figures are for East and North Hertfordshire Teaching NHS Trust, which runs this hospital.

62-day treatment
83%
% starting first cancer treatment within 62 days of an urgent GP referral
target 85%
28-day diagnosis
77%
% told they have cancer, or that they do not, within 28 days of an urgent referral
target 75%
31-day treatment
97%
% starting first treatment within 31 days of the decision to treat
target 96%

62-day treatment by cancer type

The share of patients who began treatment within 62 days of an urgent referral, for each type this trust reports. The national aim is 85%. Numbers per type are smaller, so they move more from month to month.

Cancer typeWithin 62 days
Breast91%
Lung85%
Bowel68%
Prostate77%
Skin93%
Gynaecological74%
Head and neck74%
Lymphoma60%
Oesophagus and stomach76%
Liver and bile duct88%
Other urological97%
Other blood100%

NHS England Cancer Waiting Times, Open Government Licence v3.0, retrieved 2026-10-25. Provisional monthly data. Small numbers of patients can move a percentage sharply.

Mortality (SHMI)

The Summary Hospital-level Mortality Indicator compares the number of people who die after care at this trust with the number expected, given how ill the patients were. Rolling 12 months to August 2025. This figure is for East and North Hertfordshire Teaching NHS Trust, which runs this hospital.

As expected SHMI 0.921.00 = as expected

NHS Digital, Accredited Official Statistic, Open Government Licence v3.0, retrieved 2026-10-25. The SHMI is not a measure of the quality of care and a “higher than expected” band is a flag for further investigation, not a judgement. It must not be used to rank trusts. It does not include deaths of patients receiving palliative care where that is coded.

NHS waiting times, trust-wide

Waiting times are reported by NHS trusts, not by individual hospitals. These figures are for East and North Hertfordshire Teaching NHS Trust, which runs this hospital along with its other sites. Waits at this site may differ.

Source: NHS England Referral to Treatment. Median wait is for the latest published month; the trend covers every month since we began keeping the series.
SpecialtyMedian waitWithin 18 weeksPatients waitingTrend
All specialties11 wks65%53,7301 week shorter since Jan 2026
Cardiology6 wks94%2,9972 weeks shorter since Jan 2026
Cardiothoracic surgery6 wks88%1372 weeks shorter since Jan 2026
Dermatology17 wks51%1,5083 weeks longer since Jan 2026
Ear, nose and throat14 wks58%5,7271 week shorter since Jan 2026
Elderly medicine8 wks81%1541 week longer since Jan 2026
Gastroenterology14 wks58%2,0812 weeks longer since Jan 2026
General internal medicine2 wks100%321 week longer since Jan 2026
General surgery11 wks70%2,000no change since Jan 2026
Gynaecology10 wks70%4,5312 weeks shorter since Jan 2026
Neurology5 wks94%7362 weeks shorter since Jan 2026
Ophthalmology8 wks74%2,5943 weeks shorter since Jan 2026
Oral surgery25 wks37%9625 weeks shorter since Jan 2026
Other services11 wks66%16,4321 week shorter since Jan 2026
Plastic surgery7 wks75%2,9414 weeks shorter since Jan 2026
Respiratory medicine6 wks94%9493 weeks shorter since Jan 2026
Rheumatology16 wks56%1,2852 weeks longer since Jan 2026
Trauma and orthopaedics18 wks48%4,6091 week longer since Jan 2026
Urology15 wks55%4,0553 weeks longer since Jan 2026

NHS-funded care only. Does not reflect private appointment availability. Retrieved 2026-10-25.

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Data shown with the date it was retrieved. Waiting times are NHS statistics for the named provider and change every month. How we source and check this.