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The Upstairs Surgery
Chadwell Heath Health Centre, Ashton Gardens, Romford, RM6 6RT
Rated Good by the CQC.
About this practice
- Website
- upstairs-surgery.co.uk
- Telephone
- 08443878044
- CQC provider ID
- 1-199729061
- CQC location ID
- 1-609934909
Care Quality Commission rating
Most recent inspection: 2021-08-31.
Rating at each inspection
| 2020-05-26 | Good |
| 2019-01-15 | Requires improvement |
| 2018-08-23 | Requires improvement |
| 2018-05-04 | Requires improvement |
| 2017-11-22 | Inspected but not rated |
| 2017-08-10 | Inadequate |
| 2016-09-05 | Requires improvement |
Care Quality Commission, Open Government Licence v3.0, retrieved 2026-09-05. CQC uses a four-band scale and does not issue a star rating.
What the CQC inspected
The CQC rates every service against five key questions. These are the ratings from the most recent inspection.
Safe
Good
Are people protected from abuse and avoidable harm?
Effective
Good
Does care, treatment and support achieve good outcomes and follow the best available evidence?
Caring
Good
Do staff involve and treat people with compassion, kindness, dignity and respect?
Responsive
Good
Are services organised to meet people's needs?
Well-led
Good
Do leadership, management and governance assure high-quality care?
Care Quality Commission, Open Government Licence v3.0, retrieved 2026-09-05.