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Ashford Hospital

London Road, Ashford, TW15 3FE · NHS England South East (Kent, Surrey and Sussex)

Rated Requires improvement by the CQC. Trust-wide at Ashford and St. Peter's Hospitals NHS Foundation Trust, 8 in 10 patients would recommend it. The shortest published NHS wait across this NHS trust is 2 weeks.

About this provider

Funding
NHS
Website
Telephone
01784884488
CQC provider ID
RTK
CQC location ID
RTK02

Care Quality Commission rating

Most recent inspection: 2022-01-27.

Requires improvement 2 of 4 CQC bands

Rating at each inspection

2018-10-04Requires improvement
2015-03-10Good

Care Quality Commission, Open Government Licence v3.0, retrieved 2026-08-30. CQC uses a four-band scale and does not issue a star rating.

What the CQC inspected

The CQC rates every service against five key questions. These are the ratings from the most recent inspection.

Safe
Requires improvement
Are people protected from abuse and avoidable harm?
Caring
Good
Do staff involve and treat people with compassion, kindness, dignity and respect?
Responsive
Good
Are services organised to meet people's needs?
Well-led
Requires improvement
Do leadership, management and governance assure high-quality care?

Care Quality Commission, Open Government Licence v3.0, retrieved 2026-08-30.

Specialties treated here

NHS specialties with a published waiting time at this NHS trust. Select one for how it compares across the area.

What patients said

The NHS Friends and Family Test asks patients whether they would recommend the service. Responses for May 2026. These figures are for Ashford and St. Peter's Hospitals NHS Foundation Trust and cover all its hospitals.

Inpatient care
81%
would recommend · 812 responses
A&E
64%
would recommend · 807 responses
Outpatient appointments
84%
would recommend · 2,374 responses

NHS England Friends and Family Test, Open Government Licence v3.0, retrieved 2026-08-30. The FFT is not a formal performance measure and response rates vary between services.

Cancer waiting times

How quickly this trust diagnoses and starts treatment for people referred with a suspicion of cancer. Data for March 2026. Targets are the NHS operational standards. No English region currently meets the 62-day standard. These figures are for Ashford and St. Peter's Hospitals NHS Foundation Trust, which runs this hospital.

62-day treatment
83%
% starting first cancer treatment within 62 days of an urgent GP referral
target 85%
28-day diagnosis
84%
% told they have cancer, or that they do not, within 28 days of an urgent referral
target 75%
31-day treatment
97%
% starting first treatment within 31 days of the decision to treat
target 96%

62-day treatment by cancer type

The share of patients who began treatment within 62 days of an urgent referral, for each type this trust reports. The national aim is 85%. Numbers per type are smaller, so they move more from month to month.

Cancer typeWithin 62 days
Breast66%
Lung60%
Bowel73%
Prostate90%
Skin96%
Gynaecological72%
Head and neck59%
Lymphoma40%
Oesophagus and stomach75%
Liver and bile duct100%
Other urological90%
Other blood87%

NHS England Cancer Waiting Times, Open Government Licence v3.0, retrieved 2026-08-30. Provisional monthly data. Small numbers of patients can move a percentage sharply.

Mortality (SHMI)

The Summary Hospital-level Mortality Indicator compares the number of people who die after care at this trust with the number expected, given how ill the patients were. Rolling 12 months to August 2025. This figure is for Ashford and St. Peter's Hospitals NHS Foundation Trust, which runs this hospital.

As expected SHMI 0.891.00 = as expected

NHS Digital, Accredited Official Statistic, Open Government Licence v3.0, retrieved 2026-08-30. The SHMI is not a measure of the quality of care and a “higher than expected” band is a flag for further investigation, not a judgement. It must not be used to rank trusts. It does not include deaths of patients receiving palliative care where that is coded.

NHS waiting times, trust-wide

Waiting times are reported by NHS trusts, not by individual hospitals. These figures are for Ashford and St. Peter's Hospitals NHS Foundation Trust, which runs this hospital along with its other sites. Waits at this site may differ.

Source: NHS England Referral to Treatment, latest published month.
SpecialtyMedian waitWithin 18 weeksPatients waiting
All specialties13 wks63%54,116
Cardiology12 wks68%2,507
Cardiothoracic surgery2 wks90%10
Dermatology12 wks66%5,094
Ear, nose and throat14 wks60%4,369
Elderly medicine10 wks79%253
Gastroenterology14 wks63%1,657
General internal medicine6 wks100%126
General surgery11 wks75%362
Gynaecology16 wks54%3,788
Neurology15 wks58%989
Ophthalmology11 wks68%4,945
Oral surgery15 wks53%4,583
Other medical services9 wks71%2,097
Other services7 wks80%982
Other surgical services15 wks56%8,613
Paediatric services10 wks70%2,165
Plastic surgery4 wks100%20
Respiratory medicine11 wks68%1,287
Rheumatology11 wks64%390
Trauma and orthopaedics11 wks66%7,884
Urology15 wks57%1,995

NHS-funded care only. Does not reflect private appointment availability. Retrieved 2026-08-30.

Report incorrect information on this page

Data shown with the date it was retrieved. Waiting times are NHS statistics for the named provider and change every month. How we source and check this.