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The Shirley Oaks Hospital

Poppy Lane, Croydon, CR9 8AB · BRAND Circle Healthcare Ltd

Rated Good by the CQC. Trust-wide, 9 in 10 patients would recommend it. The shortest published NHS wait here is 7 weeks.

About this provider

Funding: Independent
Website: circlehealthgroup.co.uk
Telephone: 02086555500
CQC provider ID: 1-102643500
CQC location ID: 1-128767270

Care Quality Commission rating

Most recent inspection: 2020-01-15.

Good 3 of 4 CQC bands

Rating at each inspection

2018-07-25	Inspected but not rated
2017-12-29	Inspected but not rated
2016-12-02	Requires improvement

Care Quality Commission, Open Government Licence v3.0, retrieved 2026-08-30. CQC uses a four-band scale and does not issue a star rating.

What the CQC inspected

The CQC rates every service against five key questions. These are the ratings from the most recent inspection.

Safe

Good

Are people protected from abuse and avoidable harm?

Effective

Good

Does care, treatment and support achieve good outcomes and follow the best available evidence?

Caring

Good

Do staff involve and treat people with compassion, kindness, dignity and respect?

Responsive

Good

Are services organised to meet people's needs?

Well-led

Good

Do leadership, management and governance assure high-quality care?

Care Quality Commission, Open Government Licence v3.0, retrieved 2026-08-30.

Specialties treated here

NHS specialties with a published waiting time at this hospital. Select one for how it compares across the area.

General surgeons Urologists Orthopaedic surgeons Ophthalmologists Gastroenterologists Neurologists Rheumatologists Gynaecologists

What patients said

The NHS Friends and Family Test asks patients whether they would recommend the service. Responses for May 2026.

Outpatient appointments

100%

would recommend · 24 responses

NHS England Friends and Family Test, Open Government Licence v3.0, retrieved 2026-08-30. The FFT is not a formal performance measure and response rates vary between services.

NHS waiting times at this provider

Weeks from referral to treatment, NHS-funded care only.

Source: NHS England Referral to Treatment, latest published month.
Specialty	Median wait	Within 18 weeks	Patients waiting
All specialties	9 wks	72%	1,057
Gastroenterology	8 wks	75%	184
General surgery	7 wks	75%	71
Gynaecology	37 wks	33%	9
Neurology	28 wks	0%	1
Ophthalmology	7 wks	64%	53
Other services	9 wks	73%	158
Rheumatology	32 wks	0%	1
Trauma and orthopaedics	9 wks	72%	473
Urology	10 wks	75%	107

NHS-funded care only. Does not reflect private appointment availability. Retrieved 2026-08-30.

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