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The Tunbridge Wells Hospital at Pembury

Tonbridge Road, Tunbridge Wells, TN2 4QJ · NHS England South East (Kent, Surrey and Sussex)

Rated Requires improvement by the CQC at its last published inspection. Trust-wide at Maidstone and Tunbridge Wells NHS Trust, 9 in 10 patients would recommend it. The shortest published NHS wait across this NHS trust is 3 weeks.

About this provider

Funding
NHS
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CQC provider ID
RWF
CQC location ID
RWFTW

Care Quality Commission rating

Most recent inspection: 2024-02-16.

Requires improvement 2 of 4 CQC bands (most recent published rating)

Rating at each inspection

2024-02-16Requires improvement
2018-03-09Requires improvement
2015-02-03Requires improvement

Care Quality Commission, Open Government Licence v3.0, retrieved 2026-08-30. CQC uses a four-band scale and does not issue a star rating.

Specialties treated here

NHS specialties with a published waiting time at this NHS trust. Select one for how it compares across the area.

What patients said

The NHS Friends and Family Test asks patients whether they would recommend the service. Responses for May 2026. These figures are for Maidstone and Tunbridge Wells NHS Trust and cover all its hospitals.

Inpatient care
96%
would recommend · 1,101 responses
A&E
82%
would recommend · 2,336 responses
Outpatient appointments
94%
would recommend · 7,363 responses

NHS England Friends and Family Test, Open Government Licence v3.0, retrieved 2026-08-30. The FFT is not a formal performance measure and response rates vary between services.

Cancer waiting times

How quickly this trust diagnoses and starts treatment for people referred with a suspicion of cancer. Data for March 2026. Targets are the NHS operational standards. No English region currently meets the 62-day standard. These figures are for Maidstone and Tunbridge Wells NHS Trust, which runs this hospital.

62-day treatment
90%
% starting first cancer treatment within 62 days of an urgent GP referral
target 85%
28-day diagnosis
81%
% told they have cancer, or that they do not, within 28 days of an urgent referral
target 75%
31-day treatment
97%
% starting first treatment within 31 days of the decision to treat
target 96%

62-day treatment by cancer type

The share of patients who began treatment within 62 days of an urgent referral, for each type this trust reports. The national aim is 85%. Numbers per type are smaller, so they move more from month to month.

Cancer typeWithin 62 days
Breast78%
Lung89%
Bowel94%
Prostate95%
Skin50%
Gynaecological90%
Head and neck88%
Lymphoma90%
Oesophagus and stomach100%
Liver and bile duct95%
Other urological86%
Other blood100%

NHS England Cancer Waiting Times, Open Government Licence v3.0, retrieved 2026-08-30. Provisional monthly data. Small numbers of patients can move a percentage sharply.

Mortality (SHMI)

The Summary Hospital-level Mortality Indicator compares the number of people who die after care at this trust with the number expected, given how ill the patients were. Rolling 12 months to August 2025. This figure is for Maidstone and Tunbridge Wells NHS Trust, which runs this hospital.

As expected SHMI 0.881.00 = as expected

NHS Digital, Accredited Official Statistic, Open Government Licence v3.0, retrieved 2026-08-30. The SHMI is not a measure of the quality of care and a “higher than expected” band is a flag for further investigation, not a judgement. It must not be used to rank trusts. It does not include deaths of patients receiving palliative care where that is coded.

NHS waiting times, trust-wide

Waiting times are reported by NHS trusts, not by individual hospitals. These figures are for Maidstone and Tunbridge Wells NHS Trust, which runs this hospital along with its other sites. Waits at this site may differ.

Source: NHS England Referral to Treatment, latest published month.
SpecialtyMedian waitWithin 18 weeksPatients waiting
All specialties10 wks74%50,748
Cardiology10 wks78%2,256
Cardiothoracic surgery4 wks97%31
Ear, nose and throat13 wks62%5,893
Elderly medicine4 wks99%180
Gastroenterology12 wks67%3,041
General internal medicine6 wks100%2
General surgery10 wks71%5,566
Gynaecology11 wks69%5,745
Neurology11 wks68%1,845
Ophthalmology8 wks78%6,248
Other medical services8 wks84%5,822
Other surgical services5 wks87%1,205
Paediatric services13 wks62%4,539
Respiratory medicine9 wks81%1,278
Rheumatology3 wks100%421
Trauma and orthopaedics9 wks78%4,237
Urology7 wks87%2,439

NHS-funded care only. Does not reflect private appointment availability. Retrieved 2026-08-30.

Report incorrect information on this page

Data shown with the date it was retrieved. Waiting times are NHS statistics for the named provider and change every month. How we source and check this.