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Walsall Healthcare NHS Trust

NHS trust · ODS code RBK

About this trust

Type
NHS acute trust
Hospitals
3 on the CQC register
Website
www.walsallhealthcare.nhs.uk

Care Quality Commission rating

Trust-wide rating, most recent inspection: 2023-01-25.

Requires improvement 2 of 4 CQC bands

Care Quality Commission, Open Government Licence v3.0, retrieved 2026-08-30.

What the CQC inspected

The CQC rates every service against five key questions. These are the ratings from the most recent inspection.

Safe
Requires improvement
Are people protected from abuse and avoidable harm?
Effective
Requires improvement
Does care, treatment and support achieve good outcomes and follow the best available evidence?
Caring
Outstanding
Do staff involve and treat people with compassion, kindness, dignity and respect?
Responsive
Requires improvement
Are services organised to meet people's needs?
Well-led
Requires improvement
Do leadership, management and governance assure high-quality care?

Care Quality Commission, Open Government Licence v3.0, retrieved 2026-08-30.

What patients said

The NHS Friends and Family Test asks patients whether they would recommend the service. Responses for May 2026.

Inpatient care
92%
would recommend · 1,292 responses
A&E
88%
would recommend · 521 responses
Outpatient appointments
95%
would recommend · 1,746 responses

NHS England Friends and Family Test, Open Government Licence v3.0, retrieved 2026-08-30. The FFT is not a formal performance measure and response rates vary between services.

Cancer waiting times

How quickly this trust diagnoses and starts treatment for people referred with a suspicion of cancer. Data for March 2026. Targets are the NHS operational standards. No English region currently meets the 62-day standard.

62-day treatment
81%
% starting first cancer treatment within 62 days of an urgent GP referral
target 85%
28-day diagnosis
87%
% told they have cancer, or that they do not, within 28 days of an urgent referral
target 75%
31-day treatment
100%
% starting first treatment within 31 days of the decision to treat
target 96%

62-day treatment by cancer type

The share of patients who began treatment within 62 days of an urgent referral, for each type this trust reports. The national aim is 85%. Numbers per type are smaller, so they move more from month to month.

Cancer typeWithin 62 days
Breast81%
Lung50%
Bowel79%
Skin100%
Gynaecological78%
Head and neck54%
Lymphoma100%
Oesophagus and stomach62%
Liver and bile duct50%

NHS England Cancer Waiting Times, Open Government Licence v3.0, retrieved 2026-08-30. Provisional monthly data. Small numbers of patients can move a percentage sharply.

Mortality (SHMI)

The Summary Hospital-level Mortality Indicator compares the number of people who die after care at this trust with the number expected, given how ill the patients were. Rolling 12 months to August 2025.

As expected SHMI 0.931.00 = as expected

NHS Digital, Accredited Official Statistic, Open Government Licence v3.0, retrieved 2026-08-30. The SHMI is not a measure of the quality of care and a “higher than expected” band is a flag for further investigation, not a judgement. It must not be used to rank trusts. It does not include deaths of patients receiving palliative care where that is coded.

NHS waiting times, trust-wide

Weeks from referral to treatment for NHS-funded care, across all this trust's sites.

Source: NHS England Referral to Treatment, latest published month.
SpecialtyMedian waitWithin 18 weeksPatients waiting
All specialties9 wks75%27,966
Cardiology6 wks95%1,875
Dermatology6 wks77%1,137
Ear, nose and throat11 wks70%2,716
Elderly medicine4 wks97%164
Gastroenterology9 wks93%956
General surgery15 wks56%1,707
Gynaecology8 wks79%2,347
Neurology6 wks95%615
Ophthalmology7 wks89%930
Oral surgery14 wks60%2,211
Other medical services11 wks68%2,589
Other services6 wks96%118
Other surgical services7 wks76%1,944
Paediatric services6 wks83%3,289
Respiratory medicine8 wks96%672
Rheumatology11 wks69%896
Trauma and orthopaedics12 wks63%3,800

NHS-funded care only. Retrieved 2026-08-30.

Hospitals in this trust

Each is inspected and rated separately.

Samuels House

Walsall WS3 3ST

CQC rating No published rating

Report incorrect information on this page

Data shown with the date it was retrieved. Waiting times are NHS statistics for the named provider and change every month. How we source and check this.